Return & Exchange Policy

At MAXme Beauty, customer satisfaction remains at the heart of everything we do. We take pride in the quality and efficacy of our skincare products and are committed to ensuring a positive shopping experience for every customer. If, for any reason, your order does not meet expectations, our Return & Exchange Policy is designed to provide a simple and transparent resolution process.

We offer product exchanges for items that are received damaged, defective, or incorrectly shipped.

To request an exchange, customers must contact our Customer Support Team within 3 days of receiving their order.

To be eligible for an exchange, products must:

• Be unused and unopened.
• Remain in their original packaging.
• Be accompanied by a valid proof of purchase or order confirmation.

Once your request has been reviewed and approved, our team will provide detailed instructions regarding the exchange process.

If you are not completely satisfied with your purchase from MAXme Beauty, you may request a return for eligible products within 120 days from the original purchase date, as indicated on your order confirmation or invoice.

To qualify for a return:

• The product must contain at least 50% of its original contents.
• The product must be returned in its original packaging whenever possible.
• Proof of purchase must be provided.

Upon receiving and inspecting the returned item, our team will review the request and process it in accordance with our return guidelines.

The following items are not eligible for return or exchange:

• Shipping and handling charges.
• Products marked as Final Sale, Clearance, or Non-Returnable.
• Products damaged due to misuse, improper storage, or unauthorized modification.

To initiate a return or exchange request, please contact our Customer Support Team with your order details and the reason for your request.

Email: support@maxmebeauty.com
WhatsApp: 0347-1522220

Our support specialists will guide you through each step of the process and assist with any questions regarding eligibility, returns, or exchanges.

At MAXme Beauty, we stand behind the quality of our formulations and remain dedicated to delivering an exceptional customer experience. Our goal is to ensure that every customer can shop with confidence, knowing that their satisfaction is our priority.

For additional assistance regarding returns or exchanges, please contact our Customer Support Team.